Victoria BC:250-370-2833       Sidney BC:250-656-2218     admin@mcneillaudiology.ca

About McNeill Audiology Clinics in Sidney & Victoria BC

We are a private audiology and hearing aid clinic with two locations on Vancouver Island. McNeill Audiology has been providing the Sidney and Victoria communities for years with the best in hearing care services.

Learn more about our clinics here, including our mission, our staff, and what we do to make a difference in the lives of our clients.

Our Mission

Our ultimate goal as hearing health care provider is to always place the wellbeing of our clients above everything else. That means focusing on providing the best customer service and the highest quality hearing care services and products on Vancouver Island.

We are your hearing health care specialists and your partners in finding the solutions that best suit your hearing loss needs.

All of our audiologists are registered with the College of Speech and Hearing Professionals of BC. We continually make sure we stay on top of the latest hearing care technology and trends to make sure our clients get the best quality care.

How we make a difference

Any type of hearing impairment can dramatically upend your life. It is very common for people who have trouble hearing to isolate themselves and begin feeling depressed. That’s why early intervention is so important, and also why it’s never too late to do something about your hearing loss.

We want to end the stigma associated with hearing loss. It’s no less common than losing your ability to see clearly, but there is no shame or embarrassment associated with wearing glasses. It can take a while for people to admit to themselves that they need help, and we are ready and waiting to make your hearing care journey one of comfort and empathy.

We also realize that people may hold themselves back from seeking help for a variety of reasons. That’s why our clinics offer a number of benefits to our clients to improve their well-being. Learn more about why you should choose McNeill Audiology for your hearing health care.

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OUR SERVICES

We provide a number of services related to hearing care and finding solutions for people who have hearing loss. Our services include:

Hearing aids

We prescribe hearing aids according to your hearing loss, hold product discussions to outline what you can choose from, and provide repair and maintenance.

Custom ear protection

We can take impressions of your ears to make custom-fitted ear plugs for musicians, professional workers, swimmers, and sleeping.

Hearing tests

We perform basic hearing assessments, ear examinations, industrial hearing tests for work, and tinnitus diagnostic tests.

Pediatric care

Our audiologist Chelsea is able to provide auditory processing and hearing tests for children aged 4 to 16.

Earwax removal

Our audiologist Chelsea is also to provide a visual examination of your ear and provide debridement service to remove excess ear wax.

Mobile visits

Our audiologist Chelsea travels between Victoria and Sidney and is able to make home and retirement centre visits with prior arrangements.

Want to know more about the various services we offer? You can learn more in our hearing care services page.

Locations on Vancouver Island

McNeill Audiology has two clinics open full time, Mondays to Fridays, located in Sidney and Victoria, BC.

McNeill Audiology - Sidney

  Address:
9843 Second St, Sidney, BC, V8L 3C7

Our hearing clinic in Sidney is located between Beacon Ave and James White Blvd, and right across from Maria’s Souvlaki.

  Phone: (250) 656-2218

  E-mail: admin@mcneillaudiology.ca

  Hours:
Monday: 8:30 AM to 4:30 PM
Tuesday: 8:30 AM to 4:30 PM
Wednesday: 8:30 AM to 4:30 PM
Thursday: 8:30 AM to 4:30 PM
Friday: 8:30 AM to 4:30 PM
Saturday: Closed
Sunday: Closed

Note:Our clinic is closed for lunch from 12:30 pm to 1:00 pm.

Parking:
There is tons of free parking available at The Waterfront medical office building for our clients.

Accessibility:
Both the office building where we are located and our clinic itself is fully wheelchair accessible.

Amenities:
Our clinic has a coffee machine and cookies to enjoy while you sit in the waiting area. We also have a wheelchair accessible washroom and WIFI for client use.

McNeill Audiology - Sidney

  Address:
1463 Hampshire Rd, Victoria, BC, V8S 4T5

Our hearing clinic in Victoria is located in the heart of the Oak Bay strip, right by the Oak Bay Municipal Hall.

  Phone: (250) 370-2833

  E-mail: admin@mcneillaudiology.ca

  Hours:
Monday: 8:30 AM to 4:30 PM
Tuesday: 8:30 AM to 4:30 PM
Wednesday: 8:30 AM to 4:30 PM
Thursday: 8:30 AM to 4:30 PM
Friday: 8:30 AM to 4:30 PM
Saturday: Closed
Sunday: Closed

Note:Our clinic is closed for lunch from 12:00 pm to 1:00 pm.

Parking:
There is plenty of street parking available along Hampshire Road that is free for two hours.

Accessibility:
Our clinic office is wheelchair accessible: the entrance, our hearing test booth, and our bathroom.

Amenities:
Our clinic has a coffee machine and cookies to enjoy while you sit in the waiting area. We also have a bathroom and WIFI for clients to use.

MEET OUR STAFF:

Chelsea Burge M.Sc., Aud., Registered Audiologist

Chelsea Burdge completed her B.Sc. at UVic in the combined Biology and Psychology program in 2010. When she shadowed an audiologist and witnessed the emotions of a client being fit with hearing aids for the first time, she realized that audiology is the perfect combination of working hands-on with amazing technology while also helping people with their health.

Chelsea completed one of her clinical practicums with us while attending UBC’s Master of Audiology program. After completion of her degree at UBC, she spent 8 months on contract with the Government of Nunavut, providing audiological services to patients of all ages in 12 communities in the Baffin Island region. Chelsea and her husband are happy to be home in Victoria where they can do their favourite activities year-round, including boating, fishing, and camping. She also enjoys running, snowboarding, and working in her garden.

Chelsea feels passionate about providing the best possible service to people with hearing loss, and we are thrilled to have her join the McNeill Audiology team. She looks forward to meeting you!

Joanne McDonald (Sidney) Registered Hearing Instrument Practitioner

Joanne graduated from the University of Victoria in 2002 with a degree biology. During her studies, she became interested in hearing health care because it combined her love of science and her desire to work with people. She has been practicing as a registered Hearing Instrument Practitioner since 2007. She finds it very rewarding to work with top of line hearing aid technology in order to help her clients live their life to their full potential. She wishes everyone with hearing loss could know how hearing aids will allow them to reconnect with their loved ones and the world around them.

Joanne has lived in beautiful Sidney by the Sea for over 12 years. Her favorite pastimes are travel, bird watching and exploring beautiful Vancouver Island.

She also loves attending live music concerts and cuddling with her dogs.

Hannah Olmstead (Oak Bay) Registered Hearing Instrument Practitioner

Hannah earned her certificate from the College of Speech and Hearing Health Professionals in BC. Hannah has been in the industry for over four years as she started as a client care coordinator and then continued to work while she completed her education with McEwan University.

Before she started in the hearing industry, she was a manager of an Easyhome for 10 years where she gained lots of experience working with customers. Hannah moved to the Island this summer from Mission, BC with her husband; creating a new life for them in Victoria.

In response to the current COVID-19 virus situation, our clinics are temporarily suspending in office services until April 6, 2020.

Please VISIT Covid-19 Update to arrange for support to address the needs you may have.

We're Here To Help!

VICTORIA LOCATION:

  Address:
1463 Hampshire Rd.
Victoria, BC V8S 4T5

  Phone:
(250)-370-2833

  Hours of Operation:
Monday to Friday: 8:30 am - 12:30 pm, 1:00 pm - 4:30 pm

SIDNEY LOCATION:

  Address:
5 - 9843 Second St.
Sidney, BC V8L 3C7

  Phone:
(250)-656-2218

  Hours of Operation:
Monday to Friday: 8:30 am - 12:30 pm, 1:00 pm - 4:30 pm