Hearing Loss Information & Services in Sidney & Victoria

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Hearing loss is one of the most common and fastest growing chronic conditions in Canada. It is most common among seniors, but in total around 25% of Canadians are currently experiencing some levels of hearing loss. There are several potential causes for hearing loss, including some that are temporary.

The impact of hearing loss going undiagnosed and untreated is real. Especially among the senior population, it can lead to depression, feelings of isolation, and frustration as they find themselves unable to hear and communicate with their family and friends. This can worsen over time if they do not receive treatment from a hearing care professional.

Do you believe you or a loved one are experiencing hearing loss? Contact us to book a hearing test so we can recommend the best solutions for your needs.

Types of Hearing Loss

Not all hearing loss is the same. There are actually three different types of hearing loss that you may be diagnosed with: sensorineural, conductive and mixed. The main difference between them is where the hearing loss takes place in the ear.

  • Sensorineural: When the root cause of the hearing loss lies in the inner ear.
  • Conductive: When the root cause of the hearing loss lies in the outer and middle ear.
  • Mixed: A combination of both sensorineural and conductive hearing loss.

You can read in our guide to the different types of hearing loss.


Hearing Loss Signs & Symptoms

It is important to be able to recognize the signs and symptoms of hearing loss, both in yourself and in a loved one. This is especially true for children and seniors who are most vulnerable to the effects of hearing loss.

Hearing loss can happen suddenly, because of sudden trauma or illness, or it can develop slowly over time. It is often the people closest to the person with hearing loss, such as family members or friends, that are the ones that first notice the signs.

In general, the most common symptoms of hearing loss include: turning the volume on their TV up to max, asking people to repeat themselves frequently, mishearing words during conversations, becoming more withdrawn and isolating themselves from social situations, and more.

If you want to know more about the signs and symptoms of hearing loss, you can read our guide so you will be able to recognize it.

Hearing Loss Causes & Prevention

There are many potential causes for hearing loss, but it will vary from person to person. It is possible for someone to experience multiple causes that contribute to their hearing loss, for example. It is important to know the common causes or risk factors even if you have healthy hearing so you can also prevent hearing loss from happening.

Read our complete guide to hearing loss causes and prevention to learn more.


Tinnitus is a chronic hearing disorder that is characterized by hearing a noise within your ears, rather than from an external source. The nature of the noise can vary from person to person, but it is typically a high pitched ringing, buzzing, hissing, and so on.

Like with hearing loss, there are many potential causes for tinnitus. However, it is usually a sign of an underlying health condition. The noise you hear in the ear may be present all of the time, or it may come and go throughout your life. Tinnitus tests can be done, though it should be understood that not all tinnitus can be eliminated or reduced.

Learn more in our complete guide to tinnitus symptoms, causes, and treatments.

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1463 Hampshire Rd.

Victoria, BC V8S 4T5



  Hours of Operation:

Monday to Friday: 8:30 am - 12:30 pm, 1:00 pm - 4:30 pm


5 - 9843 Second St.

Sidney, BC V8L 3C7


  Hours of Operation:
Monday to Friday: 8:30 am - 12:30 pm, 1:00 pm - 4:30 pm